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Comparing HEART and AARRR Metrics for Spotify's User Growth

Metrics Definition · beginner

When evaluating Spotify's success in acquiring and retaining users, would you use HEART or AARRR metrics? Why?

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Community approaches

Ishant Juyal’s approach

HEART - Happiness, Engagement, Adoption, Retention, Task Success AARRR - Acquisition, Activation, Retention, Revenue, Referral

As the goal is to evaluate the acquisition and retention of the users, I would use AARRR metrics.