Ishant Juyal’s approach
HEART - Happiness, Engagement, Adoption, Retention, Task Success AARRR - Acquisition, Activation, Retention, Revenue, Referral
As the goal is to evaluate the acquisition and retention of the users, I would use AARRR metrics.
Metrics Definition · beginner
When evaluating Spotify's success in acquiring and retaining users, would you use HEART or AARRR metrics? Why?
Write your approach on PM Quest
HEART - Happiness, Engagement, Adoption, Retention, Task Success AARRR - Acquisition, Activation, Retention, Revenue, Referral
As the goal is to evaluate the acquisition and retention of the users, I would use AARRR metrics.