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Defining Success for Google Docs Smart Canvas

Metrics Definition · intermediate

Google Docs recently launched a 'Smart Canvas' feature, which includes building blocks like people chips, meeting notes templates, and project trackers. How would you define the primary and secondary success metrics for the initial rollout of the 'Smart Canvas' feature?

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Community approaches

Ishant Juyal’s approach

Firstly, I would need a clarification on why this feature was built. For now, I am assuming the feature was built to increase the usability of the product and to cover more use cases. In that case, we would like to track the usage metrics of these features.

The primary metrics:

  1. The percentage of daily active users who have started using the Smart Canvas feature.
  2. Retention of the users of this feature. Once they start using it, how many of them repeatedly use it?

Secondary metrics:

  1. What is the percentage of documents created in which these features are being used?