Navigating a Feature Rollback in an IoT Device Update
Behavioral · advanced
You are managing the product for a smart home IoT device experiencing connectivity issues after a recent firmware update. Early reports show an increase in connection drop rates by 15%, and some users are unable to reconnect without a hard reset. Your team can only work on a rollback over the weekend due to resource constraints, and doing so might delay the next scheduled feature launch. How do you prioritize and manage the team's efforts? If you have not faced this exact situation, describe how you would handle it.
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