Advanced Practice Cases

106 practice cases

• Design a Recycling App to Boost Participation in Urban Areas

  A city government has noticed a significant drop in recycling participation rates in urban areas despite having robust facilities in place. Your task is to design a new app that encourages residents to recycle more effectively. The app should address specific barriers identified through surveys: inc

• Success Metrics for Discord's New Community Event Feature

  Discord has recently launched a feature to organize and host community events within servers, aiming to increase user engagement and server activity. Early user feedback is mixed, showing increased activity in some servers but little change in others. You need to define how you would measure the suc

• Design a Task Management App for Users with ADHD

  You are working at Asana, a well-known task management platform. Recent research indicates that users with ADHD find the app overwhelming and struggle to stay organized, resulting in high churn rates within this demographic. Given this context, design a solution for this specific user group. You hav

• Twitter's Customer Support Chatbot: Build, Buy, or Partner?

  Twitter has seen a significant rise in user complaints about delayed response times from customer support. They are exploring options to implement an AI-driven chatbot to handle first-level inquiries, aiming to reduce the average response time by 50%. Given current resources and a tight timeline to

• Meeting a Tight KPI Deadline with Fixed Resources

  You are leading a team responsible for launching a major update to a consumer electronics product. The update must ship in two months to align with a partner's marketing campaign, but a recent reduction in budget means you must complete this project with two fewer engineers than planned. The primary

• Handling Scope Creep in Stripe's New Payment Gateway Project

  Stripe is in the middle of developing a new payment gateway system, expected to complete in two months. Midway through the project, the compliance team proposes adding a new authentication feature to address emerging regulatory requirements. How do you handle this request without derailing the proje

• Prioritizing Features for Adobe's Creative Cloud Collaboration Tools

  Adobe's Creative Cloud has observed an uptick in demand for enhanced collaboration features among its enterprise users. You have three proposed features: real-time co-editing, version history improvements, and integration with third-party tools (e.g., Microsoft Teams, Slack). Use the ICE (Impact, Co

• Metrics for Success of Zoom's Breakout Rooms Feature Update

  Zoom recently released an update to its Breakout Rooms feature, aiming to improve user engagement during virtual meetings. Preliminary data shows an increase in overall session duration, but it is unclear if this is due to the Breakout Rooms update. You cannot propose feature changes yet. Define the

• Tesla's Autopilot Mode Update Causes Unexpected Increase in Manual Overrides

  Tesla recently released an update to its Autopilot driving mode, aiming to improve lane-keeping accuracy. However, the update coincided with a 15% increase in manual overrides performed by drivers. Determine the root cause of this regression. Do not propose solutions yet; focus on diagnosing why thi

• Design a Navigation App for Visually Impaired Pedestrians

  You are tasked with designing a pedestrian navigation app for visually impaired users in urban environments. Research indicates that current navigation apps do not adequately address this group's specific needs, such as detailed audio cues and obstacle detection. You're working with a constraint of

• Re-evaluating User Retention Strategies in a Subscription Service

  You're managing a subscription-based online service that recently saw a 10% drop in monthly retention rate. Your initial hypothesis is that a recent UI change is causing user frustration. However, new data suggests that users who have been active for 3+ months are 20% less likely to renew. Your task

• Estimating Data Transfer Needs for Tesla's Autopilot System

  Tesla is planning to upgrade its Autopilot software and needs to estimate the daily data transfer requirements from its fleet of vehicles to the central cloud. Currently, each vehicle uploads driving and sensor data to Tesla’s servers daily. Your task is to estimate this data transfer need per day a

• Navigating a Feature Rollback in an IoT Device Update

  You are managing the product for a smart home IoT device experiencing connectivity issues after a recent firmware update. Early reports show an increase in connection drop rates by 15%, and some users are unable to reconnect without a hard reset. Your team can only work on a rollback over the weeken

• LinkedIn Job Applications Spike, but Recruiter Engagement Drops

  LinkedIn's latest A/B test shows that job applications through the platform increased by 25%, but recruiter engagement with applicants decreased by 10% over the same period. This unexpected result is puzzling, as higher application volumes typically lead to more recruiter activity. You have one data

• Prioritize Initiatives for LinkedIn's B2B Sales Navigator

  LinkedIn's B2B Sales Navigator team is deciding on how to allocate resources for the next quarter. Marketing is pushing for a brand-new feature to enhance lead generation capabilities, customer support is advocating for advanced analytics to reduce churn, and the engineering team wants to focus on s